Advisory for leaders building trust under pressure.

Donna helps organizations identify where communication systems create risk, confusion, mistrust, or accountability gaps.

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Donna advises organizations on how to strengthen trust, clarity, accountability, and accessibility in communication systems. Her work is especially relevant for institutions facing public scrutiny, infrastructure risk, AI adoption, stakeholder mistrust, or complex multilingual environments.

Advisory services

Trust Tax Audit

Review high-consequence communication systems to identify where trust is being lost.

AI Communication Governance Review

Assess how AI-assisted communication is being used, reviewed, disclosed, and verified.

High-Consequence Messaging Review

Improve notices, alerts, briefings, scripts, and public-facing communication where clarity matters.

Executive Communication Doctrine Workshop

Develop internal rules, standards, and decision frameworks for accountable communication.

Voice and Accessibility Strategy

Design human-voice communication approaches for audiences who may struggle with text-heavy messaging.

MicDots Pilot Readiness Review

Prepare organizations to implement VoiceQR® communication systems.

Who this advisory supports

Public-sector and infrastructure organizations
Utilities and regulated industries
Organizations adopting AI in communication workflows
Teams facing stakeholder mistrust or public scrutiny
Leadership teams responsible for high-consequence messaging

When communication creates risk, it needs to be designed, not improvised.

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